Whether you are planning a social outing with family and friends, entertaining corporate clients, hosting a fundraising event or rewarding valued employees, we are dedicated to ensure that your group outing is memorable. We love the theatre and are proud of the small role we play in making your experience a great one!
Purchasing a Group
If interested in making a reservation, please fill out a group tickets request form or purchase from our Express Groups page, if available, click here. You may also contact our Group Sales team at 504.287.0372 or via email at KatyTackett@theambassadors.com
We are here to help. We want to accommodate your specific requirements on desired section and/or price level for your group or you would like your group to be seated all together as best we can. Group requests are filled on a first-come first-serve basis from the best available inventory at the time of the order.For online orders, you will have the opportunity to select your exact seat locations as long as you reach your group minimum. Please note that full payment is required when booking an Express Group or Corporate Online/Promo Code ticket.
Group clients may reserve tickets in advance and will be invoiced for their seats to allow time to collect funds from group members. Our Group Sales team can give you more details on the payment options upon reservation. When purchasing an Express Group or Corporate Online/Promo Code ticket, full payment is due at time of checkout.
You can purchase your group sales booking by credit card or check.
Please mail all checks payable to Saenger Theatre and send to:
1111 Canal St
New Orleans, LA 70112
The Group Sales contract outlines the Group Sales policies and procedures. The signed contract must be sent back to us prior to or along with your payment information before we are able to process your payment. If you have requested multiple shows within a season you will need to sign a contract for each show.
If you’ve submitted a group request and tickets are currently reserved on your account, you may adjust the number of seats as long as you maintain the group minimum. Once the final payment is made you may only add additional tickets to your order.
The group minimum usually ranges from 10 to 20 people. Please visit our Groups page here for more information on individual productions and their policies.
Special group rates are available on select performances, price levels, and engagements. Discounts vary by show. Ask your Group Sales representative for more details.
Tickets may be subject to a per-ticket group sales service fee and a facility fee.
Many shows do offer a special rate to student and senior groups. Please call your group sales team at 504.287.0372 or via email at KatyTackett@theambassadors.com to discuss the various options available to your group.
Early Bird pricing, if available, has a deeper group discount on select performances and price levels. Early Bird payments are typically due 12 weeks from the show’s announcement. To find out Early Bird deadlines or to receive more info on pricing, contact your group sales team at 504.287.0372 or via email at KatyTackett@theambassadors.com to discuss the various options available to your group.
Have a group, we want to hear from you. Reach out at any time at 504.287.0372 or via email at KatyTackett@theambassadors.com and submit a group request. If a show isn’t on sale yet, we will keep you informed of when it is time to book.
There are no refunds or exchanges on group tickets.
Shows may offer complimentary tickets to large groups. Ask your Group Sales team when booking your reservation.
We aim to respond to all inquiries within 1-2 business days, but sometimes we experience a heavy volume of requests and it may take a little longer.
Once your final payment has been processed, your mobile tickets can be accessed in your account. From there you can transfer your tickets to each group member. If mobile tickets do not work for your group, please give us a call at 504.287.0372 or via email at KatyTackett@theambassadors.com to find out your options.
If you are filling out an online request form, please highlight the accessible need in the comments section, or contact a Group Sales Representative prior to filling out the form to address the request.
Please contact your employer, employee perks, or employee benefits department at your company to obtain your customized company ticketing link. Still having trouble? Contact us at 504.287.0372 or via email at KatyTackett@theambassadors.com.
We only service New Orleans. However, we’d be happy to put you in touch with our colleagues in other cities so you may book your group tickets. You’ll be sure to get the same great service from our colleagues as you have from us! For a full list of cities in our network, please visit BroadwayAcrossAmerica.com or BroadwayAcrossCanada.ca