eCLUB
eCLUB is a free electronic mailing list that gets you access to advance offers for select local Broadway shows BEFORE they go on sale to the public. You may also receive priority offers and discounts to other live entertainment events in your area, plus monthly eNewsletters and special offers from Broadway in New York City. Join our eCLUB here.
Please call the Audience View Call Center at 888-611-8178.
- All sales are final and refunds cannot be given.
- In the event we need to cancel any performance for any reason, you will have the option to receive a refund.
- If your performance is postponed or rescheduled, we will automatically move your tickets to the new performance date(s). If you are unable to attend the new dates, we will work with you to find a solution, which may include, without limitation, an exchange into an alternate performance or a credit for a future performance.
Get the information you want. Please tap here and update your information according to your needs.
Buying Tickets
Protect your tickets by purchasing only through authorized ticketing outlets.
- Broadway in New Orleans
- eCLUB
- Saenger Theatre
- Box Office
- Group Sales
Show on sales vary by show. Get updates by joining our eCLUB and receive upcoming show information. Sign up here.
Accessible seats can be purchased online or at the Saenger Theatre Box Office. A full list of accessible services for each venue can be found here.
Ticketing Questions
We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.
In the unlikely event that a performance is cancelled, Broadway in New Orleans and/or Saenger Theatre will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.
Lucky Seat
Fans who are feeling lucky can enter our digital drawing for the chance to buy event tickets at special prices. More information about Lucky Seat and a list of current drawings may be found here.
Please reach out to Lucky Seat directly by emailing help@luckyseat.com.
More Help
We advise all customers to contact their original point of sale. If you bought your tickets through the Broadway Across America eCLUB, please contact the Saenger Theatre by emailing saenger@theambassadors.com or calling 504-525-1052 (M-F, 9am-5pm).
I Still Need Help.
Season Subscribers
800.218.7469
(M-F 10am-5pm)
Saenger Theatre
504.525.1052
(M-F, 9am-5pm)
Group Sales Clients
504.287.0372
(M-F 10a-6pm)